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	Web Conference Attendee's Guide

Solution

Note: This guide is for Attendee users of the Web Conference. If you are a Presenter or Moderator of the Web Conference, please see the: Web Conference Presenter's Guide.

Setup and Entering the Web Conference.

After installing the latest version of Flash, Go to the Attendee's login page by clicking on the link provided by the conference operators.
Note: If you connect to the internet through a very restrictive firewall which only allows web access, some of your firewall settings may need to be modified to allow video and audio to pass through. Contact support@omnovia.com for more information on which ports need to be opened for access to our conference rooms.
Guest Attendees may be required to enter their first and last name as well as their email address. Some companies may also require guest attendees to enter a room password in order to gain access to the room, or the event password, depending on the situation. If this case is true, there will be a password box on the login page as well. Registered Users will still use their own email and password assigned to them.
Consult with the person in charge of the room/event to receive the link and/or password to the room/event.
Note: In order for the room to be active, a room operator must be present. The room will activate once the presenter or moderator enters the room and begins the session. There is no need to log out and log back in.

Inside The Web Conference

Voting in Instant Poll
Moderators and Presenters will often post a poll inside the conference to get attendee feedback on different subjects. When a poll is started an Instant Poll window will appear in front of your screen. To answer a poll question, simply press the number next to the answer you wish to give. If the instant poll does not automatically disappear, click the 'X' in the upper right hand corner of the instant poll to close it. Or, simply press the 'Close' button in the lower right hand corner of the instant poll window.
Private Messaging
To send a private message simply click on the image next to a participants name and select 'Private Message' from the drop down menu. If this option is not shown then the room presenter has disabled private messaging.
Settings and Preferences
You can find the settings and preferences button located in the upper right hand corner of the conference room, directly to the left of the green question mark. Inside these settings and preferences you can choose from the following: Enable Audio Notifications: Checking this box will allow you to be notified anytime a new message is entered into the general chat box.
Show Participants Typing Sign: Enabling the participants typing sign will show a small animated A letter next to a participants name when they are typing into the conference room.
Viewing a Recorded Session
Contact the company in charge of the room to see if they utilize the recorded sessions feature and to obtain the link for the recorded sessions.
Getting Technical Support
There are a number of ways to reach the technical support group from the conference room. If inside the conference room simply click the green question mark (?) icon located in the upper right hand corner and choose the first link to take you to the main omNovia support page where you can connect live with an agent on LiveTalk or submit a support ticket. If outside the conference room, simply visit http://support.omnovia.com to reach our support page where you can chat live or submit a support ticket.